At xtopten, we value transparency, fairness, and community trust. Your feedback helps us maintain a safe and reliable platform for everyone. If you notice an issue — whether it’s a technical error, fake review, misleading information, or inappropriate content — please use this page to report it.

Why Reporting Matters

Our platform thrives on authentic, respectful, and honest participation. Reporting a problem ensures that:

• Reviews remain genuine and unbiased.
• Businesses maintain accurate information.
• Technical bugs are quickly identified and resolved.
• Users enjoy a safe and seamless experience.

We review every report carefully and take appropriate action based on our Terms of Use and Community Guidelines.

What You Can Report

You can use this form to report:

• Fake or suspicious reviews
• Spam or abusive content
• Incorrect business information
• Broken links or technical bugs
• Copyright or content violations
• Inappropriate business responses or user behavior

If you are unsure which category your issue falls under, please describe it in detail — our support team will handle it accordingly.

How to Report a Problem

1. Fill out the Report Form below or contact us directly at [email protected].
2. Include the business name, URL, and a description of the issue.
3. If possible, attach screenshots or other supporting evidence.
4. Click Submit.

Our team will review your report within 2–3 business days and take necessary action. You may receive an email update once your report is resolved.

Important Notes

• False or malicious reports may result in account suspension.
• We do not remove reviews simply because they are negative. Only those violating our Review Policy will be taken down.
• Your report and personal information remain confidential.

Need Immediate Assistance?

If the issue involves a serious violation, harassment, or legal matter, please contact our Customer Service team directly at:
📧 [email protected]
or visit our Help Center for more support options.