Welcome to xtopten Customer Service — your dedicated support hub for all questions, concerns, and assistance related to our platform.
Whether you’re a user looking to leave a review or a business managing your profile, we’re here to help you every step of the way.
xtopten is committed to providing fast, reliable, and helpful customer service. Our team is ready to assist with:
Account Support: Sign up, login issues, profile updates, or password resets.
Business Listings: Claiming a profile, adding a new business, or verifying your listing.
Reviews & Ratings: Writing, editing, or reporting reviews.
Technical Assistance: Website navigation, mobile app support, or troubleshooting errors.
Privacy & Security: Questions about how your data is collected, stored, or protected.
General Inquiries: Any other questions or feedback about our services.
We offer multiple ways to reach our support team to ensure your issues are resolved quickly and efficiently:
📧 [email protected]
Send us a detailed message, including screenshots or account information, to help us assist you faster.
Visit our xtopten Help Center for step-by-step guides, FAQs, and tutorials. Many questions can be answered instantly without waiting for a response.
Access live chat support directly from the website during business hours for real-time assistance.
Fill out our online contact form with your inquiry, and our customer service team will respond as quickly as possible.
We aim to provide a fast and helpful response:
Email inquiries: within 24–48 hours
Live chat: immediately during support hours
Contact form submissions: within 24–48 hours
Please provide as much detail as possible when contacting us to help us resolve your issue efficiently.
Ensure your account information is up to date.
Include screenshots of errors or issues, if possible.
Provide URLs of business profiles or reviews in question.
Be clear and concise in your inquiry to help us respond quickly.
At xtopten, we value every user and business on our platform.
Our goal is to provide:
Reliable Assistance: Helping you solve problems quickly.
Friendly Service: Professional, courteous, and approachable support.
Continuous Improvement: Your feedback helps us enhance the platform for everyone