Welcome to the xtopten FAQ — your quick reference for answers to common questions about our platform.
Whether you’re a user looking to leave reviews or a business managing your profile, this guide will help you find answers quickly and easily.

For Users

1. What is xtopten?

xtopten is a modern business review and discovery platform that helps users find, rate, and review businesses worldwide. We provide verified reviews, top-rated listings, and trending businesses to help you make informed decisions.

2. How do I create an account?

1. Click Sign Up at the top of the homepage.

2. Choose User Account.

3. Enter your email, username, and password.

4. Verify your email and log in to start exploring businesses.

3. How do I write a review?

1. Search for the business you want to review.

2. Click on the business profile.

3. Select Write a Review.

4. Add your rating, comments, and optional photos.

5. Submit your review — it will appear after moderation.

4. Can I edit or delete my review?

Yes. Go to My Account → My Reviews, select the review you want to edit or delete, and make changes or remove it.

5. Is my personal information safe?

Absolutely. We follow strict privacy and security policies to protect your data. For details, see our Privacy Policy and GDPR Policy.

For Businesses

1. How do I claim my business profile?

Search for your business on xtopten and click Claim This Business. Follow the verification steps (email or phone) to gain control of your profile.

2. How do I add a new business?

Go to Add Business, fill out all required details (name, address, category, contact info), and submit for verification. Once approved, your listing will go live.

3. Can I respond to reviews?

Yes. Businesses can reply to reviews through the Business Dashboard. Respond professionally and courteously to build trust with customers.

4. What is business verification?

Verification ensures your business is authentic. Verified businesses receive a “Verified” badge, boosting credibility and visibility on xtopten.

5. How can I improve my visibility?

• Keep your business information accurate and complete.

• Respond to reviews regularly.

• Encourage satisfied customers to leave genuine reviews.

• Choose the correct categories and update media (photos, videos) regularly.

Account & Technical Questions

1. How do I reset my password?

Click Forgot Password on the login page, enter your email, and follow the instructions to reset your password.

2. I’m having trouble logging in. What should I do?

• Check your email and password for accuracy.

• Clear browser cache and cookies.

• Try a different browser or device.

• Contact [email protected] if the problem persists.

3. How do I manage my account settings?

Go to My Account → Account Settings to update your profile, password, email, and notification preferences.

Policies & Guidelines

1. What are xtopten review guidelines?

Reviews must be honest, based on real experiences, and free from offensive, misleading, or spam content. Violations may result in review removal or account suspension.

2. Where can I find xtopten’s terms and policies?

• Terms of Use

• Privacy Policy

• GDPR Policy

• Copyright Policy

• Cookies Policy

Need More Help?

If your question isn’t listed here, our Customer Service Team is ready to assist:

📧 [email protected]
🌐 Visit the Help Center

We aim to respond promptly to ensure your experience with xtopten is smooth, safe, and rewarding.